Wyyerd Fiber's Intranet and Internal Dialogue Transformation with Steegle.One

Founded in 2017, Wyyerd Fiber has emerged as a leading telecommunications company in the United States, offering fiber optic internet services to both residential and business sectors. Renowned for its commitment to a customer-first approach, the company differentiates itself with transparent, flat-rate pricing and cutting-edge, high-speed fiber-optic technology.

Challenges

With rapid expansion, Wyyerd Fiber faced the complexities of managing internal communications among its growing, geographically dispersed workforce of over 300 employees. The existing intranet, based on Google Sites, had initially supported collaboration and centralized the storage of procedures and practices. However, as the company evolved, the need for a more sophisticated system to manage employee information, securely share news, and streamline file access became increasingly critical.

Solution

Wyyerd Fiber engaged with Steegle and their Steegle.One Suite for Google Workspace to address these challenges. The collaborative process focused on tailoring the intranet to meet Wyyerd Fiber’s unique requirements. Importantly, the integration of Steegle’s suite into the existing intranet was a gradual process, ensuring each element proved its value to the organization before full implementation.

Key Deliverables

• Enhanced Employee Directory and Org Chart: Streamlining employee information management to improve communication and collaboration.

• Community Building Features: Sharing employee milestones and birthdays to foster a sense of community among physically dispersed staff.

• News Management System: Enabling users of varying technical skills to easily publish and authorize stories, ensuring broad reach across the company.

• Centralized File Library: Providing access to definitive document versions, like staff handbooks and safety procedures, thereby ensuring consistency and accuracy.