Customer Case Study
Metz Culinary
“Steegle’s intranet solution provided the flexibility and functionality we were looking for.” – Alexis Kropp
Customized Solutions for Comprehensive Needs
Metz Culinary Management and Environmental Services Enhances Communication and Collaboration with Steegle.One Intranet Solution. Established in 1994, Metz began with a mission to deliver restaurant-inspired hospitality through customized on-site management services. Emphasizing a “guest first” philosophy, Metz expanded its offerings to include a facility services division, providing a broader range of outsourcing solutions. Today, Metz ranks among the top 15 dining service contract management companies in the United States, managing over 300 catering sites across industries such as healthcare, education, airports, and corporations, as well as its own restaurants like TGI Fridays and Ruth’s Chris Steak House.
Challenges
Metz’s rapid growth led to communication challenges with site managers and difficulties in providing employees with easy access to vital information. Relying on email and Google Drive shares for all communication proved inadequate, hampering the company’s growth, culture development, and ability to establish a centralized information and knowledge hub.
To address these challenges, Metz evaluated various intranet packages through a thorough selection process. However, they found most options to be inflexible, plagued with data synchronization and security issues, and laden with unnecessary functionality for their operation-heavy business. Given their use of Google Workspace technology and commitment to security, Metz decided to build a solution on Google Sites, partnering with Steegle to leverage the Steegle.One intranet solution and expertise.
Outcome
This collaboration led to the creation of the powerful Steegle.One intranet platform, aptly named “The Pantry and Supply Closet.” This intranet has enhanced communication by providing a central area for corporate news broadcasts, a robust employee directory with skill search capabilities, a searchable file repository, employee recognition, and a secure location to store the company’s know-how and culture. As a result, The Pantry and Supply Closet has significantly improved the employee experience, supporting Metz’s continued growth and success.
Key Facts - Client Success Stories
Location: Metz Culinary Management – Headquartered in Northeastern Pennsylvania, USA, operating in 300+ locations.
Industry: Hospitality and Facilities Management (Dining Service Contract Management, Environmental Services).
Size: Manages 15,000+ employees across multiple industries, including healthcare, education, airports, corporations, and owns restaurants.
Challenges: Metz faced significant communication barriers due to its rapid expansion, with site managers struggling to access important information effectively.
Solution Provider: Steegle.com – Partnered to develop the Steegle.One intranet solution tailored to Metz’s needs, utilizing Google Sites for secure, scalable, and flexible intranet capabilities.
Outcome: The collaboration led to “The Pantry and Supply Closet,” a comprehensive intranet platform that enhances communication and effectiveness
Contact Steegle: Contact Page
“Working with the Steegle team has been an enjoyable and seamless process. They have been a pleasure to work with, consistently responding to our questions and needs, and offering strategic advice on using the platform. In summary, The Pantry and Supply Closet has transformed how we communicate, resulting in a better-informed and connected workforce. We are incredibly pleased with the outcome.”
Alexis Kropp
Senior Marketing Manager, Metz Culinary
Management and Environmental Services
“As our business rapidly expanded in both quantity and geographical region, our traditional communication methods and access to information became unsustainable. We needed a solution that could scale with our growth, maintain our high standards for security and brand alignment, and provide our general managers with the necessary resources to perform effectively. Steegle delivered a highly flexible intranet solution that met all our requirements.”
Cory Cochran
Chief Information Officer, Metz Culinary
Management and Environmental Services
Contact Us
Looking for an intranet solution for Google Workspace?
Since 2008, we here at Steegle.com have been delivering intranet development solutions for Google Sites. We have developed Steegle.One intranet system which builds directly to Google Sites for Google Workspace.
As a certified Google Cloud Partner, we specialize in Google Workspace based solutions. Give us a call at US +1 (302) 672 3007 or UK +44 (207) 871 502 or contact us today to view a demo of our intranet solutions, and see how it can help increase employee productivity and save time and money. Click below to learn more about the Steegle.One Intranet solution.