10 Must-Track KPIs for Intranet Success with Steegle.One

Intranets help teams work better together. But how do you know if your intranet is doing a good job? That's where key performance indicators (KPIs) come in. Let's look at 10 important KPIs to measure how well your Steegle.One intranet is working.

Key Points

• User Engagement: 70% of employees feel more engaged when their ideas are considered.

• Content: Ensure information is helpful and relevant to employee needs.

• Search: A good search function helps employees quickly find what they need.

• Employee Satisfaction: Use surveys and feedback forms to measure satisfaction.

• Adoption Rate: Track the number of users over time.

• Collaboration: Utilize tools like Google Docs, Sheets, and Slides to improve teamwork.

• Time on Site: Monitor how long employees use the intranet.

• Content Usage: Track which information is accessed most frequently.

• Task Completion Rate: Follow how many tasks assigned through the intranet are completed.

• Return on Investment (ROI): Calculate the financial benefits of intranet usage

1. User Engagement

User engagement shows how much people are using your intranet. It's like checking if kids are playing with a new toy. With Steegle.One, you can see how many people log in each day and what pages they visit most. This helps you know if your intranet is interesting and useful.

For example, if lots of people visit the company news page, that's good! But if nobody looks at the employee handbook, maybe it needs to be more exciting. Steegle.One gives you easy-to-read reports on user engagement, so you can make your intranet better.

Tracking user engagement is crucial because it directly relates to the intranet's effectiveness. Steegle.One's analytics features provide detailed insights into user behavior, allowing you to identify popular content and areas that need improvement. By understanding what engages your employees, you can tailor the intranet to better meet their needs and increase overall productivity.

Learn more about gathering intranet feedback

2. Content Quality

Good content is like yummy food - people come back for more! Content quality KPIs help you see if your intranet pages are helpful. Steegle.One lets you track things like how long people spend reading pages and if they share articles with coworkers.

If a page about company benefits gets lots of views and shares, that's great! But if nobody reads the IT policy page, maybe it needs pictures or simpler words. By watching these KPIs, you can make sure your intranet has information people want and need.

Content quality is not just about having information available; it's about ensuring that information is valuable, up-to-date, and easy to understand. Steegle.One's content management system allows you to organize and present information effectively, making it easier for employees to find and use the resources they need. Regular content checks based on usage statistics can help maintain high-quality, relevant information across your intranet.

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3. Search Effectiveness

A good intranet search is like a helpful librarian - it helps you find what you need fast! Search effectiveness KPIs show if people can easily find information. Steegle.One tracks what words people search for and if they find good results.

If lots of people search for "vacation policy" but can't find it, that's a problem to fix. Maybe you need to make the page easier to find or use better keywords. Good search helps everyone save time and work smarter.

Effective search functionality is a cornerstone of a successful intranet. Steegle.One's advanced search capabilities use Google's powerful search algorithms to deliver accurate results quickly. By analyzing search patterns and frequently used terms, you can improve your content structure and make things easier to find. This not only saves time but also reduces frustration and increases employee satisfaction with the intranet.

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4. Employee Satisfaction

Happy employees make for a happy workplace! Employee satisfaction KPIs tell you if people like using the intranet. Steegle.One has tools to ask employees what they think, like quick surveys or comment boxes.

If people say the intranet is easy to use and helps them do their job better, that's awesome! But if they find it confusing, you know what to improve. Listening to feedback helps make the intranet work for everyone.

Employee satisfaction with the intranet is a key indicator of its success. Steegle.One's feedback tools allow for continuous improvement based on user input. Regular surveys, suggestion boxes, and user testing sessions can provide valuable insights into what's working well and what needs adjustment. By actively involving employees in the intranet's development, you create a sense of ownership and increase adoption rates.

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5. Adoption Rate

Adoption rate is like checking how many kids use the new playground equipment. It shows how many people are actually using the intranet. Steegle.One helps you see if more people start using the intranet over time.

If you see the number of users going up each month, that's great! It means people find the intranet helpful. But if the numbers stay low, you might need to teach people how to use it or add cooler features to get them excited.

A high adoption rate is crucial for getting the most out of your intranet investment. Steegle.One offers tools to promote user adoption, such as personalized dashboards, easy navigation, and integration with familiar Google Workspace tools. By monitoring adoption rates, you can identify departments or user groups that may need additional training or support. Adding fun elements or recognition programs can also encourage more widespread use of the intranet.

See how Beyond Meat improved their intranet adoption

6. Collaboration Metrics

Teamwork makes the dream work! Collaboration metrics show how well people work together on the intranet. Steegle.One tracks things like how many people edit shared documents or comment on posts.

If you see lots of people working on project plans together or sharing ideas in forums, that's teamwork in action! But if nobody uses the group chat, maybe you need to show people how it can help them. Good collaboration tools make everyone's job easier.

Effective collaboration is at the heart of a productive workplace. Steegle.One's collaboration features use Google Workspace's powerful tools to make teamwork easy. By tracking metrics such as document co-editing sessions, comments on shared files, and activity in team spaces, you can see how well your intranet is helping people work together. Encouraging the use of collaborative tools can lead to better communication, faster project completion, and more innovative problem-solving across your organization.

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Collaboration made easy on Google Sites with Steegle.One Share

7. Time on Site

Time on site is like seeing how long kids play at the park. It shows how much time people spend on the intranet. Steegle.One measures how long employees use the intranet each day or week.

If people spend a good amount of time on the intranet, it probably means they find it useful. But if they only pop in for a few seconds, maybe the intranet needs more interesting stuff. The goal is to have people use the intranet because it helps them, not just because they have to.

While high time on site can indicate engagement, it's important to balance this with productivity. Steegle.One's productivity tools help ensure that time spent on the intranet is valuable and efficient. By analyzing patterns in time on site, you can identify popular resources and potential areas for improvement. Creating a mix of essential tools, informative content, and engaging features can encourage meaningful intranet usage without slowing down work.

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8. Content Usage

Content usage is like checking which books get borrowed most from the library. It shows which intranet pages and files people use a lot. Steegle.One tracks how often documents are opened, downloaded, or shared.

If the employee handbook gets lots of views, that's great! It means people find it helpful. But if nobody looks at the company policies, maybe they need to be easier to read. By seeing what content people use, you can make sure you're providing the right information.

Understanding content usage patterns is crucial for maintaining a relevant and useful intranet. Steegle.One's content analytics provide detailed insights into which resources are most valuable to your employees. This data can guide content strategy, helping you focus on creating and updating the most impactful information. Regular content checks based on usage statistics ensure that your intranet remains a go-to resource for employees, reducing time spent searching for information and improving overall productivity.

Discover how to promote content on your intranet

9. Task Completion Rate

Task completion rate is like seeing how many kids finish the obstacle course at the playground. It shows if people can do what they need to on the intranet. Steegle.One helps track if employees can easily find forms, submit requests, or update their information.

If most people can quickly update their contact details, that's good! But if lots of people get stuck trying to book meeting rooms, you know what to fix. The goal is to make everyday tasks quick and easy for everyone.

A high task completion rate indicates that your intranet is effectively supporting daily work processes. Steegle.One's workflow automation features can streamline common tasks, reducing errors and saving time. By monitoring task completion rates, you can identify bottlenecks in processes and areas where additional user training or interface improvements might be needed. Continuously improving these workflows can significantly enhance overall workplace efficiency and employee satisfaction.

See how YMCA improved task completion with Steegle.One

10. Return on Investment (ROI)

ROI is like checking if the money spent on new playground equipment was worth it. It shows if the intranet is giving good value for the cost. Steegle.One helps you see how the intranet saves time and money.

For example, if people spend less time searching for information or fewer emails are sent because of good intranet communication, that's valuable! You can also see if the intranet helps finish projects faster or makes new employees feel welcome quicker. A good ROI means the intranet is really helping the company.

Calculating the ROI of your intranet is essential for showing its value and guiding future improvements. Steegle.One's ROI calculator helps measure the benefits of your intranet in terms of time saved, increased productivity, and reduced costs. By tracking metrics such as reduced email volume, faster onboarding times, and improved project completion rates, you can show the real value of your intranet to company leaders. This data-driven approach ensures continued support for intranet projects and helps prioritize future improvements.

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Conclusion: Using KPIs to Make Your Intranet Better

Tracking these 10 KPIs helps you see how well your Steegle.One intranet is working. By watching these numbers, you can find ways to make the intranet even better. Remember, a good intranet helps everyone work smarter and happier!

Keep checking these KPIs regularly and ask employees what they think. With Steegle.One, you have the tools to create an intranet that really helps your team shine. By consistently monitoring and acting on these key performance indicators, you can ensure that your intranet grows with your organization's needs, fostering a more connected, productive, and engaged workforce